Perfect Circuit is excited to offer an extended warranty service, which is good for one year past the expiration of the manufacturer's warranty. This FREE warranty means you can always come to us in the event of a problem, even within the window of the manufacturer's warranty. Just pay shipping to and from our shop and we'll take care of the rest!
While many of the products we carry include a manufacturer's warranty, some do not. In this situation, our warranty will take effect from the initial purchase date and would not negatively impact the terms of the original warranty.
Please note that this warranty only applies to qualifying items. It is also non-transferable. Further, we reserve the right to either repair or replace the item, although unique cases will be given special consideration. However, the warranty only covers items rendered inoperable under normal operating conditions—so it's on you if you leave your gear in the ocean! Additionally, this warranty does not apply to consumable parts or components, software, speakers, used products, vintage products, or products that require user installation and assembly (DIY). Items modified electronically by the end-user are not eligible for our extended warranty. Items modified cosmetically may be repaired under this extended warranty, but are not eligible for replacement if deemed unrepairable by the manufacturer. There may also be certain items that are not covered under this warranty due to manufacturer request. Microphones are covered, but tubes, capsules, and ribbon components are excluded.
It is our goal to extend the longevity of your investment and ensure that you have a stellar experience shopping with us. With this in mind, we reserve the right to accept or reject any warranty request, as well as the right to modify the terms of this warranty at our discretion.
If you have any questions or concerns regarding our free one-year warranty, please do not hesitate to contact our customer service department.