Perfect Circuit offers risk-free returns for nearly all new items in our catalog. Click here for a list of exceptions. Most items purchased from Perfect Circuit have a 30-day return policy starting from the date of shipment. If a return is initiated within 15 days of the original shipment date no restocking fees will be charged.
Outgoing ship costs will be charged on change-of-mind returns and faulty/warranty claims that we are unable to verify.
If the item arrived damaged please take a photo of the item and the box and email it to firstname.lastname@example.org along with your RMA.
Once the item is received in our warehouse please allow 3 - 10 business days for the refund to post.
Returns made after the 15-day risk-free returns cutoff, as well as Demo, B-stock, and used items, are subject to a restocking fee of 15%. If an item is returned within the 15-day window but is damaged, missing a box or accessories, or is otherwise unfit for resale a restocking fee will be charged.
Customers with a high volume of returns may have a restocking fee reimposed after an account review. We reserve the right to raise or lower this percentage at our discretion.