Return Exceptions

The following items are not eligible for return except in cases of malfunction covered by the warranty:

  • Software
  • Special order items
  • Styluses / Cartridges
  • In-Ear Earbuds
  • Breath controllers or other instruments that require contact with the mouth in order to operate
  • Apparel
  • Consumable items
  • DIY kits
  • Media (such as CDs, VHS, Vinyl, Tapes, DVDs, Books, etc)

We accept returns on Demo, B-Stock, and used items within 30 days of receipt with a 15% restocking fee

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