The following items are not eligible for return except in cases of malfunction covered by the warranty:
- Software
- Special order items
- Styluses / Cartridges
- Headphones / Earbuds
- Microphones, breath controllers, or other instruments that require contact with the mouth in order to operate
- Apparel
- Consumable items
- DIY kits
- Media (such as CDs, VHS, Vinyl, Tapes, DVDs, Books, etc)
We accept returns on Demo, B-Stock, and used items within 30 days of receipt with a 15% restocking fee